Apple’s newest operating system is officially live. Catalina was made available to users first thing Wednesday morning and is packed with several new features Mac users are sure to love. Along with any operating system upgrade comes bugs and apps that will no longer appropriately work. We’ve seen this happen with mobile operating system updates and now with Catalina. One of the more popular apps that has stopped working is the screen grabbing software, Jing.
What is Jing?
Jing is a free-to-use tool that allows its users to capture screenshots, annotate screenshots and easily share them with co-workers and friends. Jing is an essential business tool for most small companies who need to share information quickly and efficiently among team members.
Due to the recent OS upgrade to Catalina, Jing –and all other 32-bit apps– are no longer functional with Macbooks.
According to the parent company of Jing, Tech-Smith, the software will be completely inoperable with this update.
This issue occurs when the macOS is upgraded to macOS Catalina. Jing will only stop working when upgrading to macOS 10.15 Catalina. With this new release, any 32-bit applications will no longer be supported, including Jing. To continue using Jing, only upgrade to macOS 10.14.6 Mojave.
What Can I Use for Screenshots?
Snagit is a similar software solution for taking screenshots, but it will require you to pay. The tool also offers video recording and a few other features that make the cost worth it. Mac users are also able to use Apple’s own screen shot technique by using Command + Shift + 4. This command will open a screen shot overlay and allow the user to shoot anything visible on the screen. With this technique, you’ll need to open the screen shot in an editing app to appropriately annotate the information.